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Brother Marcus swaps head office for a support office as it plans its next openings

The eight-site London group says growth past this size depends on general managers who can run their own restaurants, not on property.

The orange-fronted Brother Marcus restaurant in Soho, London
Photo: Ewan-M (CC BY-SA 4.0) (opens in a new tab)

Brother Marcus, the east Mediterranean restaurant group, is investing in leadership and culture ahead of its next stage of growth, its founders have told Propel.

The plan - Eight restaurants in London, with the business marking its tenth anniversary this year - Up to three new restaurants possible in 2027 - A strong summer, which the group put down to demand for Mediterranean food and outdoor trading - The founders have spent time in Manchester, Birmingham, Edinburgh and Glasgow but say any move outside London will be measured - Maureen Sandbach, formerly of 23.5 Degrees, BaxterStorey and Honest Burgers, has joined as interim people director

From head office to support office Co-founder Tasos Gaitanos said: "We know that if we grow past this eight-mark, we can't operate as a head office. We've got to operate as a support team and make sure every GM is empowered to lead their own restaurant." Fellow co-founder Alex Large added: "The success of opening more sites isn't about property; it's about having the people ready to lead them."

What it means for operators: eight sites is often where founder-led groups hit the limit of running everything from the centre. Brother Marcus is deciding that before it adds sites, with a people director in post and GM autonomy as the model. For groups at a similar size, the question is whether your GMs could run their P&L with the centre stepping back, and whether you have the next GMs ready before the next lease is signed.

Source: Propel (opens in a new tab)

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